Scenario: A regional healthcare system wants to expand its telehealth capabilities to meet increasing demand for remote patient care, especially in rural areas.

Solution: Implement the Integrated Unified Communication (UC), Audio Visual (AV), and Video Conferencing (VC) solutions to facilitate secure and effective telehealth consultations. Use Microsoft Teams Direct Routing to integrate with their existing Microsoft Teams setup, allowing healthcare providers to conduct secure video consultations and manage patient appointments efficiently.

Impact: Enables the healthcare system to offer more comprehensive remote services, reducing travel times for patients and extending care reach to underserved areas. Enhances patient satisfaction and increases the system’s capacity to handle more consultations.

Scenario: A multi-specialty medical center needs to improve its patient relationship management to enhance patient engagement and retention.

Solution: Integrate the custom eCRM system to manage all patient interactions, from appointment scheduling to post-visit follow-ups. Customize the Odoo ERP system to handle patient data, inventory, and other back-office processes, creating a seamless flow of information.

Impact: Streamlines patient management processes, enhances patient engagement through timely and personalized communication, and increases patient retention rates by improving the overall patient experience.